Quality Assurance

Quality Assurance

Quality assurance department in Maria Theresa Hospital prepare and formulates policies and procedures to ensure the safety of patients and the quality of care. The hospital has a structured patient safety program and quality improvement program in place and ensures the involvement of all areas of the hospital. The department aims to improve the quality of care and patient safety in Hospital.

Our department guarantee that the product or service which our organization provides is fit for purpose, is consistent, and meets both external and internal requirements. This comprises legal compliance and customer expectations too. The quality department staffs also liaise with other departments and staff throughout the organization to ensure that the quality management system is functioning properly. We also focus on changes and how to implement them and provide training, tools, and techniques to enable others to achieve quality standards. We use a variety of measures and management systems to ensure quality at its highest level of standards. We Review patient requirements in a regular interval and make sure they are met.



Quality department define quality procedures in conjunction with operating staff and infection control nurse and our department Monitor performance by gathering relevant data and produce statistical reports. We Review existing policies and make suggestions for changes and improvements and how to implement them. Our department conduct internal audits to check whether the procedures are in place. The quality department measure performance and identify any areas of weakness, recommending and implementing improvements and assess the effectiveness of changes made. The quality department play an active role in patient safety and quality improvement with support of infection control nurses, Doctors, paramedical staffs and from the management.